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April 4th Update

The course system has been updated.
If you have already started your course and wish to you may continue on Legacy. If you are experiencing issues or not have begun your course please use the new system.

The New NAILBA
Certified Case Manager
(NCCM) website!

Welcome to the all-new NAILBA Certified Case Manager (NCCM) website!

We are excited to bring you this improved site that boasts more intuitive features, enhanced reporting capabilities, new self-service options, and more!

To register or log in, please go here.

For individuals who have already started taking the NCCM Program on our legacy site, you may access that site here to continue. Please note that you may again encounter some of the issues we’ve seen during the past 1-2 weeks.

We recommend logging on to the new and improved site, using your existing ID and password. If you’d like to have your progress from the legacy site applied to the new one –so that none of your work to date is lost— please contact us.

The NAILBA Case Manager Certification Program helps train and develop new case managers on the life insurance case management process, while certifying existing case managers on the key skills, responsibilities, and best practices that are essential for their role. The program, which has been designed with a life insurance focus, is comprised of eight online learning modules with mastery quizzes for each module.

The Case Manager Certification Program cost is $995 for NAILBA Members and $1,595 for Non-NAILBA Members. 

Explore the Individual Modules

Note: Modules may be purchased separately. If you are planning to complete the Certification program, please sign up for the full Case Manager Course.

LIFE INSURANCE OVERVIEW
$299.00
6 lessons
THE UNDERWRITING PROCESS
$299.00
6 lessons
THE ROLE OF THE BROKERAGE GENERAL AGENCY (BGA)
$99.00
1 lesson
TYPES OF CASE SUBMISSIONS
$199.00
2 lessons
THE CASE MANAGER ROLE
$199.00
2 lessons
CASE MANAGEMENT REQUIREMENTS
$199.00
3 lessons
WORKING WITH ADVISORS AND INSURANCE PROFESSIONALS
$199.00
3 lessons
REGULATORY CONSIDERATIONS
$199.00
4 lessons

Testimonials